The purpose of this Parent Handbook is to outline the policies and procedures under which I operate as a licensed childcare provider. As a licensed childcare provider, this means that I comply with all applicable licensing regulations and standards. These standards relate to my home, health, safety procedures, nutrition, caregiver to child ratios, and record keeping. I believe that these standards are in the best interest of the children. My home is subject to inspection by state and city health, fire, and licensing officials. Parent’s may obtain a copy of the official Rules Regulating Family Child Care Homes by visiting the Colorado Office of Early Childhood and/or by visiting the Secretary of State’s website: https://www.sos.state.co.us.
My childcare home will provide care for children from six months through five years of age. My operating hours are between 7:00am to 4:30pm Monday through Friday with the exception of holidays noted below. Please be aware that although I specify my hours of operation, we will contract for specific hours for your child and you may be charged additional fees if you pick up or drop off your child beyond our contracted hours (see contract). For the protection of all the children in my home, my family and myself, I only accept children in my care that have their immunizations and are current and up to date. I will never refuse to enroll a child on the basis of race, color, sex, sexual orientation, creed, or handicap. The following forms need to be read, completed and/or signed prior to enrollment:
Parent-Provider Contract/Enrollment Application (complete/sign/date)
Emergency Information & Authorization (complete/sign/date)
Emergency Action Plan (complete/sign/date)
General Health Appraisal (complete/sign/date)
Topical Preparations (Preventative) Permission Form (complete/sign/date)
All About Your Child/Infant Form (complete)
General Permission Slip (sign/date)
Safe Sleep Policy- under 12 month (complete/sign/date)
Immunizations Card must be up to Date at Time of Enrollment (supply)
Before a child is admitted for care, I must receive the signed forms listed above. Please note that the General Health Appraisal Form for children 2 years and older must be updated annually. Children under 2 years of age need to have an updated health form at 3, 6, 9, 12, 15, 18, and 24 months of age.
A nonrefundable deposit equal to one week of childcare costs is due at time of enrollment. However, do not give me the deposit until you have signed the Parent-Provider Contract/Enrollment application and have thoroughly read the parent handbook. Your child's spot is not secured until I have received the deposit and the signed Parent-Provider Contract/ Enrollment application. The deposit will be credited towards the last week of your child's enrollment.
Note: Please make checks payable to Mi Casa, Tu Casa Child Care or Gael Villarreal.
Option One: Payment is due on Monday of each week or on the first day of the week attending childcare. Option Two: Payment is due on the first day of the month or the first day of the month attending childcare. Payments may be made in cash, check, or by using the Brightwheel application payment options. If payment is late, a $20 late fee will be assessed. Also, please understand that in order to hold your child's space, payment must be paid whether your child attends or not. Payment is based on contract, not attendance.
Note: Monthly payment: Weekly amount × 52 weeks ÷ 12 months = monthly amount.
Due to the inconvenience of NSF checks, a $50 fee will be charged for NSF checks as well as any incurred bank fees.
Early Start/Late Pick-up Policy
You are scheduled for childcare for the hours listed in your Parent-Provider Contract/Enrollment Application. If your child is picked up after their scheduled pick-up or dropped off before their scheduled drop-off, there will be an early start/late pick-up fee assessed. The early start/late pick-up fees will be as follows: I will charge an overtime rate of $1.00 per child per minute that you are late or early. This is to assure that children are picked up on time as not to impose on my family time. Late drop-off does not constitute late pick-up.
Please remember that it is your responsibility to allow ample time to get here to pick up your child on time. I would not want you to put yourself in danger in rushing to my home to be on time, but I would still expect to be reimbursed for my services. Continued late pick-ups will mean a breach of contract, and you may forfeit your child's position in the childcare as well as your deposit. Fees are imposed in order to deter late pick-ups. Please be courteous and arrive on time. After hours is my family time.
Inclement Weather Policy
I follow the Douglas County Schools System regarding closing during inclement weather. However, if Douglas County Schools have a late start, I will maintain regular business hours. You may visit the Douglas County Schools website or call me for inclement weather closures. Tuition is not refundable due to weather closure.
Day after Thanksgiving
Christmas Eve - New Year's Day (Christmas Break)
Note: If the holiday falls on a Saturday childcare will be closed the Friday before. If the holiday falls on a Sunday childcare will be closed the
Although I will make every attempt to be available each day, there will be occasions when another family member or I am ill, and I am unable to provide service. Because of this, I allot myself five sick days per year. You will be notified as soon as possible of any personal or family illness or emergency. It will be your responsibility to obtain substitute care on such occasions.
I will be closing one Friday a month for my continuing education classes (CPR, Pediatric First Aid, etc.) and/or to schedule family appointments that cannot be scheduled outside of business hours. These days will be scheduled into our yearly calendar and provided at the beginning of the year.
I allot myself two weeks of vacation a year. The dates of my vacation will be posted at least two weeks in advance. Regular payment rates do not apply for my vacation, Friday closures, or sick/personal days; you can calculate these payment reductions as follows: Weekly payment/weekly contracted days = my daily payment reduction. However, regular payment rates do apply for your vacation, your sick days, as well as the holidays listed above (including Christmas Break).
Note: Parents are responsible for finding back-up care for their children during provider vacations, holidays, and sick/ personal days resulting in the childcare closing. I strongly suggest that you have a family member, a friend, or a substitute provider lined up for the times I am closed due to illness or emergency.
I also allot myself one week of unpaid bereavement leave if necessary. This leave is to be used in the occurrence of a death in the family, if a family member is involved in a major accident of some kind, or a family member becomes severely ill and needs my assistance. I reserve the right to take any vacation days available in addition to the one week of bereavement.
Child's Absences and/or Vacations
If your child will not be attending childcare due to illness or other, please let me know as soon as possible so the day's activities won't be held up. No discounts will be given for your child's absences due to illness or vacations. If your child will not be attending childcare for whatever reason, you are still required to pay.
The first two weeks will be regarded as a trial period, in which case either party may terminate the contract without notice.
After the first two weeks of enrollment, two weeks written notice from parent or provider is required to terminate the contract (payment is still required), with the exception of gross misconduct. Gross misconduct is grounds for immediate discontinuation of service. In cases of non-payment, legal action may be taken, and the parents will pay all legal fees incurred.
Special Needs & Circumstances
I will provide care for children with special needs based on the specificity of those needs and the accommodations required. Reasonable accommodations will be made for children with special needs, as long as the accommodations do not fundamentally alter my childcare program or home. In addition, the child's needs must correlate with the amount of training I have received in the field of special needs.
This childcare is a well childcare facility. Sick children expose other children, as well as myself and my family, to the spread of their illness and require additional care and attention that I am unable to give. Moreover, sick children want care from their parents in the comfort of their own homes. I can only care for children with mild cold-like symptoms that are otherwise feeling and acting well. Mild cold like symptoms are clear runny nose, slight cough, and occasional sneezing. If you are not sure if your child should be brought to childcare, please call and check with me. If a child becomes ill during childcare hours, the parents will be contacted to pick up their child. Parents need to pick up their children within one hour of being notified. If parents are not available, the emergency contact person will be notified.
Note: Once the child is removed from childcare due to illness, they may not return to childcare until symptoms requiring removal are no longer present. The child must also be void of any contagious disease unless accompanied by a doctor's note stating the illness in question is not contagious, and the child is otherwise feeling well enough to participate in the daily schedule.
Sick Child Policy
A child with any of the following illnesses must be completely free of any symptoms before returning to childcare. If the child is taking antibiotics for an illness, the child may return to childcare after the initial 24 hours of beginning antibiotics as long as he or she has no fever (under 100oF under the arm), no longer contagious, and is otherwise feeling well enough to participate in the daily schedule. Signs of illness include the following; unusual lethargy, irritability, persistent crying for no reason, runny nose (more than clear), cough (more than slight), difficulty breathing, diarrhea, vomiting, mouth sores, rashes (note from doctor stating non-contagious is ok), pink eye, chicken pox, mumps, measles, roseola, hepatitis A, impetigo, lice, ringworm, scabies, strep throat, scarlet fever, tuberculosis, shingles, and any other contagious disease or rash. Any child with a fever of 100oF degrees or above may not attend childcare until fever free for 24 hours without medication. I reserve the right to make the final decision as to when a child can return to care and/or request a doctor’s note confirming that your child can safely return to childcare without unnecessary risk to themselves or others. State law requires that I notify parents of children who have been exposed to certain contagious diseases. Please notify me if your child becomes infected so that a note can be posted.
No medication will be administered without written consent from a physician. If it is necessary that your child needs any type of medication including over the counter medications (Tylenol, Motrin, Saline Drops, etc.) during childcare hours, I will need written authorization from your health care provider. Ask me for the specific forms for this. I can apply topical ointments and creams used for prevention on unbroken skin including, but not limited to petroleum jelly, diaper rash ointments, and sunscreen with written parent authorization only. Topical ointments and creams used as a treatment on open wounds or broken skin MUST have written authorization from your health care provider.
Parents/Guardians are responsible for providing all medications and supplies. All medicine must be in the original container with your child’s name clearly labeled on it. Prescription medicine containers must bear the original pharmacy label that shows the prescription number, name of the medication, date filled, physician's name, child's name, and directions for dosage. Most pharmacies will give you a second bottle with the written prescription on it also. Nebulizer medications and emergency injections (EpiPen) require a written health care plan.
Please do not leave medication in the diaper bag or on the counter. Make sure I get it. Whenever possible, please dispense medications at home. For times when this is not possible, a Medical Consent Form must be filled for me to dispense any medications. Please let me know when you drop your child off in the morning if you have given him/her any medicine at all the night before or that morning. If for any reason your child has a reaction or gets severely ill where doctors or paramedics need to be called, I need to have their medication information available to know as best to assist them.
Finally, please keep in mind that if your child needs to be medicated in order to get through the day, and be able to comfortably participate in the classroom activities, then it is quite possible he or she may be too sick to attend childcare.
Medical and Dental Emergency Procedures
Emergency information is kept on file at the childcare. In case of illness or injury, this information will be used to notify you or the person designated by you, of your child's status. If your child is injured while at the childcare, first aid will be administered. If treatment by a doctor is necessary, I will make every effort to contact you or the doctor you have chosen to treat your child. Authorization for emergency treatment must be signed at the time of enrollment to ensure that. It is very important that all emergency contact information is kept up to date and correct. Please inform me immediately of any changes to keep your information current. Parents are responsible for all costs involved in emergency medical treatment, including emergency transportation if required.
Note: In case of a serious accident or sudden illness requiring immediate medical attention, the following procedures will be followed.
A phone call to 911 is made.
Child's parents (or emergency contacts) are called.
The child is separated from the other children and appropriately cared for.
Parent, provider, or ambulance takes the child and health records to the doctor or hospital.
Reporting Child Abuse
I am required by law to report any suspected incidents of possible child abuse or neglect. IT IS UNLAWFUL TO DELIBERATELY MAKE A FALSE REPORT OF CHILD ABUSE.
Douglas County Child Protective Services (303)663-6270
In the unlikely event, the children will be evacuated to an emergency location you will be notified as soon as possible. The emergency location of choice is the Target located at 1265 Sergeant Jon Stiles Dr., Highlands Ranch, CO 80129.
It is the parent's responsibility to provide diapers, wipes, and diaper cream for your child. I will try my best to let you know if your child is running low on his/her supplies; however, it is the parent's responsibility to check periodically to see if or when your child needs more diapers, wipes, and cream. Diapers are checked frequently, and changed every three hours or more often if required. Diapers containing #2 are changed immediately. The diaper-changing table is cleaned and disinfected between each diaper change, and hand washing/sanitizing of childcare provider is performed after each diaper change.
I am more than happy to encourage potty training as long as the child is ready (typically between 2 and 3 years old). Parents will be required to supply pull-ups and wipes. Potty training requires creating an environment that supports a child's independence and ability to practice self-help skills; therefore, please ensure that your child arrives in easy-off/on clothing. The initial start needs to be done at home for at least two weeks with success before it can be effectively started at childcare. Children will be allowed to come to childcare in cotton training pants/underwear after they have been accident-free for at least two weeks in pull-ups at childcare.
Television viewing is limited to no more than half an hour at a time and is limited to age-appropriate videos or shows. We do enjoy music, dance, and/or kids yoga several times a week utilizing dvd’s and or short videos. Children are never required to sit and watch TV.
I have well-organized, separate, age-appropriate toys for toddlers and infants. Infants will not be allowed to play with small objects and/or toys. Your child is encouraged to bring a piece of home with them during their initial adjustment period; a special blanket, toy, or teddy can be very comforting. Photos of family members, neighbors, and pets can be left at childcare to help remind your child of familiar people if he or she feels lonely during the day. However, please do not bring your child's toys to childcare except on designated sharing/show and tell days. As much as I will try to encourage sharing, it seldom works when it is the child's own personal toy. Toy weapons of any kind are not allowed.
Repairs and/or Replacement of Personal Property
When children play, equipment and toys may be accidentally broken. That is expected in a childcare home. However, if your child purposely damages any childcare property, or personal property of mine, my family or of another child’s such as toys, books, equipment, or furnishings, you will be expected to replace the item or pay for the replacement or repair.
Recalled Toys and Equipment
I routinely check the Consumer Product Safety Commission website, www.cpsc.gov, to ensure that products and/or equipment used in my childcare home are not on a recall list. When I become aware of a recalled item that I have in this home, I will take the necessary steps to remove the item from my home and/or replace the item according to the manufactures instructions.
I do not transport any child by car or any moving vehicle
We do, however, take walks around the neighborhood and occasionally to the neighborhood park (Marcy Park)
Open Door Policy
I maintain an open door policy for all parents. This “Open Door Policy” does not mean my door will always be unlocked. What it does mean is that you are free to come and go at any time throughout the day to visit your child. However, keep in mind that in doing so, it can prove to be disruptive to the other children in my care. I do ask that you avoid visiting during Nap/Quiet Time as much as possible (12:30-2:30). Furthermore, if you or any other part of your family (grandparents, etc.) would like to come and visit or play with the child for an extended period of time, please take the child out of the childcare, to places such as your home, a park, or on a walk, etc., after which, feel free to bring the child back to childcare.
Behavior Management & Guidance
I believe that the guidance of a child is achieved through patience, consistency, and positive reinforcement. The best way to achieve this is through my own positive example, I set as a caregiver because actions (and reactions) speak louder than words. The children are explained the rules of the childcare frequently, so they know what's expected of them. Once a child is old enough to understand the rules and disobeys them by, exhibiting inappropriate behavior (hitting, aggression, etc.), hurts others, or property, the following developmentally appropriate guidance techniques will be used. These techniques are as follows:
Positive Reinforcement: The child will be encouraged when he or she is demonstrating acceptable behavior.
Redirection: The child is redirected to another activity and given the opportunity to try again at another time.
Time-Out: The child is separated from the group for an age-appropriate amount of time (one minute per one year
of age). This technique is only used when a child repeatedly will not follow directions or listen to words, is exhibiting temper tantrum type behavior, or hurting one’s self, others, or equipment. When the child shows that he or she is ready to demonstrate acceptable behavior, they are encouraged to join the rest of the group to try again.
Last Resort: When a child's behavior is continually upsetting or dangerous to others, a conference will be called with the parents. If the problems cannot be resolved, arrangements will have to be made for the child to go elsewhere for care.
Note: Sometimes if both a parent and a provider are both in the same area (examples would be during drop-off and pick- up times) a child may forget the rules or test the boundaries. Please help show your child that you respect the rules of my house, and my property by reminding them that the rules still apply when you are around. I will also remind them of the rules and correct them if needed.
I take the well being of your child very seriously and work hard to provide an environment that is as healthy as possible. I am committed to keeping my home and the children in it as clean as possible, in order to help minimize and/or prevent the spread of germs. My home is kept clean and disinfected at all times. I thoroughly clean surfaces that children come in close contact with using soap and water, or Lysol, etc. The high chairs are cleaned between each use, and the diaper changing table is cleaned and disinfected between each diaper change. Toys are also cleaned and disinfected often. Hand washing is the single most effective practice in preventing the spread of germs. I wash my hands many times throughout the day, as well as the children's hands before and/or after engaging in a thorough list of activities.
Arrival and Departure
Please send your child clean, dressed (no pajamas, unless you don't mind your child wearing their pajamas all day), fed and ready for the day, as well as all of your child's necessary supplies needed for the day. Please do not send food (half eaten breakfasts, breakfast bars, candy, etc.) or gum with the children. Please make your goodbye brief (no more than a couple minutes): the longer you prolong departure, the harder it gets for both parent and especially for your child. Never leave without telling your child goodbye. Please be in control of your child during drop-off and pick-up times, and for the safety of your child, please hold their hands to and from your vehicle. No one other than the parent or person designated by you will be allowed to pick up your child without advanced written permission indicating the person's name and relationship to your child. If there is a court order keeping one parent away from the child, I must have a written note from the custodial parent in my file to that effect. Otherwise, I cannot prevent the non-custodial parent from picking up the child.
If a child is not picked up by closing time and I have not been contacted, I will try to call both parents or guardians followed by your emergency contacts. As required by the State of Colorado, if no one can be reached, I am required by law to contact social services and the county sheriff and report the child as abandoned. If I am able to do so, I will only keep an abandoned child up to an hour after closing before contacting the authorities. If I am not able to stay after hours to watch them, I will contact the authorities within 15 minutes of closing. The late fee will still apply. I will engage the child in appropriate activities or allow them to watch a children’s program on T.V. while we wait for someone to pick them up. If it is during meal time or the child becomes hungry, I will serve them an appropriate snack or meal.
Smoking/Alcohol and Drugs
This childcare home is a non-smoking environment. Alcohol is not allowed to be used in a childcare home during the hours of operation. If you arrive to pick up your child/children from my care and if alcohol or drug use is indicated by behavior or smell, I will attempt to arrange alternate transportation for you and your child. If this is not possible or you refuse alternate transportation, I am legally bound to release your child to you, but I am required to call 911.
Please be respectful of all my neighbors and Do Not park in front of their driveway. Please pull into my driveway whenever possible. On the rare occasion when everyone arrives at the same time, and parking is not available in my driveway, please hang back until someone leaves and you can pull forward or park on the street without impeding driveways. Parents, please be respectful of each other and do NOT linger to make room for someone else to be able to park.
Supplies Needed at Childcare
Parents are responsible for supplying the following items: diapers/pull-ups, wipes, diaper creams, weather appropriate clothes and a change of clothes, jacket, and shoes that lace-up or Velcro and/or stay on feet (no flip-flops please). A comfort object for rest-time, if needed, and anything else your child may need. There is a good possibility your child will get dirty throughout the day because of food, paint, markers, dirt, bubbles, etc. So please dress your child accordingly for play. I am not responsible for replacing stained or soiled clothing. Please ensure your child has non-slip socks or inside shoes to wear while inside and shoes to wear while outdoors. Furthermore, I suggest that you write your child's name on the tags of their clothing in order to prevent any clothing mix-ups.
Note: Keep in mind that as the weather changes throughout the year, so do your child's items needed at childcare.
I participate in the USDA Nutrition Program for family childcare homes. They perform compliance checks throughout the year and provide me with training and support for child nutrition. While in my care, your child will be served a wide variety of nutritional foods that meet or exceed the nutrition standards of the USDA, free of charge. Meals and snacks are served at scheduled times throughout the day. I provide breakfast at 8:30 am, lunch at 11:30 pm, and afternoon snack at 3:00 pm. Milk (Longmont Dairy) or juice is served with all the meals, and water is offered with snacks and throughout the day. If arriving after a scheduled mealtime, please make sure your child has been fed. The children are offered food, but they will not be forced to eat. Children who choose not to eat will not be served additional food until the next mealtime.
Breastfed infants need to be proficient at using a bottle before starting childcare. Breastmilk will need to be provided each morning and clearly labeled with your child's name and date on it. For those mothers who are breastfeeding and have the ability to come to feed their child, a comfortable area will be provided for this purpose. For formula-fed infants, I provide Kirkland Signature Non-GMO with Iron Infant Formula until they turn one year of age.
I will follow your doctor's recommendations on when to start introducing baby food to your infant. Solid foods are gradually introduced to infants around 6 months of age, as developmentally appropriate. At that time, I will provide purees and infant cereal for your infant.
Finally, when your child is close to 1 year and has reached the developmental stage of holding his/her bottle, is sitting up, and is crawling, he/she is ready to begin transitioning from the bottle to a sippy cup. When your child has reached this stage, we can begin introducing the sippy cup to him/her. However, each child is different, and that is why it is very important that we follow your child's doctor's recommendations first.
If your child has any special dietary needs for medical reasons (e.g., milk allergy, peanut allergy), I will need written instructions from your child’s physician outlining this need. This is a requirement for the USDA Food Program.
Please note that we are a PEANUT and CASHEW free facility. If you send any food with your child or donate any food to any function held at childcare, please ensure that these foods are PEANUT and CASHEW free. If they do not have the appropriate symbols or ingredients listed, they will not be served to anyone for safety reasons and will have to be returned home or discarded.
Children learn through play; because of this, I do not under estimate its importance on a growing child's mind and body. Therefore, the children under my care receive both free-play and structured-play throughout each day. During structured- play, I have primarily only one group of toys or activity out at a time in order to allow the children to concentrate fully on that one activity. Activities that the children and I participate in include but are not limited to the following. Indoor activities include: books and story-time, Legos, circle-time, exercises, building blocks, music and dancing, dress up, play food, interactive stuffed animals, cars/trucks/planes, arts and crafts, puzzles, flash cards, balls, song games, play dough, coloring, sing along story books, painting, and singing. Outdoor activities include climbing, sliding, jumping, running, balls, jump rope, racing, water balloons, catch, bubbles, follow the leader, squirt bottles, various games, chalk painting, exploring nature/weather, and sports.
For ages 24 months and younger: throughout each day we practice on large and small motor skills by reaching, grasping, rolling, sitting, crawling, standing, walking, climbing, throwing, catching, kicking, cooing and talking; whichever developmental stage your child happens to be in at the time. Infants and toddlers learn through play by utilizing flashcards, books, numbers, shapes, colors, the alphabet, stacking blocks, puppets, age-appropriate toys, and much more. I will encourage participation, but the child will not be forced to participate.
We play outdoors every day, weather permitting. Occasionally on nice days, we will go on walks around the neighborhood or to the park. Please make sure to dress your child appropriately for the weather; this includes jackets, mittens, hats, boots, etc. for play in the snow. We will not go outside if it is below 35 degrees or if it is above 95 degrees unless the shade is cool. Walks and trips to the park will be taken at the discretion of myself.
Prior to outside play, sunscreen will be applied to all children with the exception of infants (under age 1). I provide Alba Botanica Hawaiian Sunscreen sunscreen SPF 50. If you prefer your child to have a different brand of sunscreen, then you will need to provide it for them making sure to label it with your child’s name. Infants that are too young to have sunscreen on are kept in shady areas while we are outside to help avoid sun exposure.
Infants sleep in provider provided pack-n-plays, and the toddlers sleep on cots. Nap time for children 18 months and older is during the time between 12:30pm and 2:30pm each day. Typically children 18 months and younger will take a morning nap as well. Children 6 months and younger may need a third nap during the day, which can be incorporated into their late afternoon schedule. No child will ever be forced to sleep;however, they are encouraged to remain quiet and on their mat during this time. Please avoid pick-ups/drop-offs during this time.
I utilize an extremely informative mobile app called Brightwheel to keep parents up to date with their child’s day. Brightwheel allows parents to access and monitor the real-time feed of their child. This includes: when and how much the child ate, diaper changes, napping schedule, and any other pertinent information. The app features personal pin codes for each parent/legal guardian to allow for seamless sign-ins/outs.
Guidelines - What Is Asked Of Children
1. All food and drinks must be kept in the eating area.
2. No playing in the bathroom.
3. No coloring on anything but paper.
4. Name-calling and foul language or yelling are not allowed.
5. No hitting, kicking, pushing, pinching, biting, spitting, or pulling hair. 6. No pulling or picking of plants, grass, trees, or flowers.
7. No picking-up, pulling, poking or squeezing of babies.
8. All kitchen and bathroom cupboards are off limits to childcare children. 9. Take turns and share.
10. Help clean up.
Notice to Families
You may contact the Division of Child Care Services at 1-800-799-5876 or 303-866-5958 for assistance with filing a complain about the care your child has received.
Colorado Division of Child Care/Colorado Department of Human Services 1575 Sherman Street
Denver, CO 80203-1714
Main office: 303-866-5958
This is my home as well as my business, so please be respectful of my family and home by adhering to the policies and procedures outlined in the parent handbook. I realize this is a lot of information to absorb. Because of this, please keep your parent handbook accessible so you can periodically review my policies and procedures as necessary. I reserve the right to amend any portion of the Parent-Provider Contract/Enrollment Application, and Parent Handbook at any time. If and when I do make a change to the contract, you will be given a copy.
So that I can provide the best possible care, please feel free to communicate any needs, wants and/or concerns regarding your child. I am always open to suggestions and feel communication is a very important part of quality childcare. If a lengthy discussion is needed, a time that is convenient for both of us will be scheduled, as the other children still need my attention during business hours. It is only through good parent/provider interaction that good quality nurturing care can be achieved. I look forward to a terrific relationship with you and your child!
A Final Note
It is important that you feel comfortable with the policies and procedures. If you do not understand something, have a concern, or you feel uncomfortable with one or more of the policies and/or procedures it is important that you express that to me before enrolling your child in childcare. Thank you for the opportunity to work with you and care for your little one.